HLX AI Trading

2.1Eligibility

• You must be at least 18 years old and have legal capacity to enter these Terms.
• You must not be located in, or a resident or national of, a jurisdiction where use of the Services is prohibited or where HLX does not offer the Services.
• You must not be a person or entity subject to sanctions or on any prohibited-persons list.
• You are responsible for ensuring your use of the Services is lawful in your jurisdiction.

2.2Registration

• You must provide accurate, complete, and current information and complete identity verification.
• One person or entity may not maintain multiple Accounts except as expressly permitted.
• HLX may approve, refuse, limit, or close any Account in its discretion, including for risk, compliance, or eligibility reasons.

2.3Suitability

You represent that you understand the Services and the risks of trading, that any trading is appropriate for your circumstances, and that you are using the Services for your own account.

3.1Services

Subject to these Terms, HLX may provide:

• Trading & Execution: the ability to view markets and place Orders for Supported Assets;
• Wallet & Custody: custody of supported Digital Assets associated with your Account;
• Funding: deposit and withdrawal of supported assets and, where available, Fiat;
• AI Tools: optional analytics, signals, strategies, portfolio tools, and Automated Trading;
• Data & Reporting: market data, account history, and statements;
• Other features HLX may offer, each subject to any product-specific terms.

3.2Availability & Changes

• The Services, Supported Assets, and features may be added, changed, suspended, or removed at any time, including by jurisdiction.
• The Platform may be unavailable due to maintenance, market conditions, or events beyond our control; we do not guarantee uninterrupted access.
• HLX may impose limits (e.g., order, position, withdrawal, or rate limits) and may halt trading in any market.

3.3No Recommendation of Assets

Listing or supporting an asset, or making any tool or data available, is not an endorsement, recommendation, or assurance regarding that asset's quality, legality, or suitability.

4.1Your Decisions

• All trading decisions are made solely by you. You are responsible for evaluating the merits and risks of any Transaction.
• Any information, signal, score, strategy, or AI output is general and not tailored to your objectives or circumstances.
• You should consult your own independent licensed advisors before trading.

4.2No Fiduciary or Advisory Relationship

HLX acts as a technology and execution platform. HLX is not your broker, dealer, investment adviser, commodity trading advisor, or fiduciary, and owes you no fiduciary, advisory, or best-interest duty, except any duty that cannot be disclaimed under applicable law.

5.1Nature of AI Tools

• AI Tools generate analytics, signals, strategies, and (where enabled) Automated Trading based on models and data that may be incomplete, delayed, or inaccurate.
• AI outputs are probabilistic, may contain errors or "hallucinations," and may produce unexpected, suboptimal, or losing results.
• AI Tools are optional. Using them is entirely your choice and your risk.

5.2No Guarantee of Results

• HLX makes no representation or warranty that any AI Tool will be profitable, accurate, timely, or fit for any purpose.
• Any past or hypothetical performance, backtest, or illustration is not a prediction of future results and may not reflect real trading, fees, slippage, or market impact.
• Hypothetical and backtested results have inherent limitations and do not represent actual trading.

5.3Automated Trading Is Your Responsibility

• If you enable Automated Trading, you authorize the Platform to place Orders according to the parameters you configure, and you are responsible for all resulting Trades and outcomes.
• Automated strategies can fail, behave unexpectedly, trade rapidly, amplify losses, or continue trading during volatile or illiquid conditions.
• You are responsible for monitoring, setting appropriate limits, and disabling automation; HLX is not obligated to intervene and does not guarantee stops, limits, or risk controls will execute.

5.4Your Acknowledgment

YOU ACKNOWLEDGE AND AGREE THAT YOU USE THE AI TOOLS AT YOUR SOLE RISK, THAT HLX DOES NOT GUARANTEE THE AI OR ANY RESULT, AND THAT HLX IS NOT LIABLE FOR LOSSES, MISSED GAINS, OR DAMAGES ARISING FROM THE AI TOOLS OR AUTOMATED TRADING, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

6.1You Accept the Risks

You acknowledge that you have read and understand the Risk Disclosure Statement (Exhibit A) and that trading carries substantial risk, including the risk of losing your entire investment. You accept all such risks.

6.2Key Risks (Summary)

• Market & volatility risk: prices can move sharply and you can lose some or all of your funds;
• Liquidity risk: you may be unable to enter or exit a position at a desired price or at all;
• Leverage/margin risk: where offered, leverage can rapidly multiply losses and cause liquidation;
• Technology risk: outages, latency, bugs, forks, smart-contract failures, and cybersecurity events;
• AI/automation risk: model error and unexpected automated behavior;
• Regulatory risk: changing laws may affect assets, access, or value.

7.1Orders

• You are responsible for the accuracy of every Order you submit (asset, side, size, price, type).
• Orders may be filled in whole, in part, or not at all, and execution price may differ from the displayed price due to slippage, volatility, or latency.
• HLX does not guarantee execution, price, speed, or that any Order will be filled.

7.2Market Conditions

• HLX may cancel, reverse, adjust, or refuse Orders or Trades in cases of error, manipulation, system failure, clearly erroneous prices, or as required by law.
• HLX may halt, suspend, or restrict trading in any market at any time.
• Market data may be delayed or inaccurate and is provided without warranty.

7.3Margin, Derivatives & Advanced Products

Where HLX offers margin, derivatives, or other advanced products, additional product-specific terms and risks apply, including liquidation, funding costs, and the potential to lose more than your initial deposit. You must review and accept those terms before using such products.

8.1Custody

• Supported assets held in your Account are recorded to your Wallet and held in a custodial capacity for your benefit.
• HLX maintains controls intended to segregate customer assets from HLX's proprietary assets, as described in Exhibit B.
• HLX does not use customer assets for its own proprietary trading or pledge or lend them, except under a separate feature you expressly opt into with its own disclosures.

8.2No Bank; No FDIC/SIPC

HLX is not a bank. Digital Assets and balances are generally not deposits and are not insured by the FDIC or protected by SIPC. You may lose assets due to insolvency, theft, cyberattack, key loss, or other events, except to the extent any specific protection is expressly stated and applicable.

8.3Forks, Airdrops & Network Events

HLX is not obligated to support any fork, airdrop, or network event and may determine in its discretion how to handle such events. HLX is not responsible for network-level outcomes outside its control.

9.1Deposits

• You may deposit supported assets and, where available, Fiat from sources you own and are authorized to use.
• Deposits may be subject to verification, holds, limits, and network confirmation times.
• You are responsible for sending assets to the correct address and network; mistaken or unsupported transfers may be unrecoverable.

9.2Withdrawals

• You may request withdrawals of available balances, subject to verification, limits, security checks, and applicable law.
• HLX may delay, hold, or decline a withdrawal for compliance, security, suspected fraud, legal hold, or risk reasons.
• Withdrawals are subject to network and processing times outside HLX's control.

9.3Errors & Reversals

HLX may correct posting errors and reverse erroneous credits. You must promptly report suspected errors. You are responsible for any negative balance, including from leverage, fees, or corrections, and authorize HLX to recover amounts owed.

10.1Identity Verification

• You must complete and maintain identity verification (KYC) and provide information and documents HLX requests.
• HLX conducts anti-money-laundering, sanctions, and fraud screening and ongoing monitoring.
• HLX may refuse, restrict, freeze, or close an Account, and report activity, to comply with law.

10.2Sanctions & Prohibited Persons

You represent that you are not subject to sanctions, not on any prohibited-persons list, and not acting for any such person, and that you will not use the Services in or for the benefit of any sanctioned jurisdiction or person.

10.3Source of Funds

You represent that your funds and assets derive from lawful sources and are not the proceeds of unlawful activity. HLX may request evidence of source of funds.

11.1Fees & Charges

• Trading, spread, funding, network, withdrawal, subscription (e.g., for AI Tools), and other fees apply as published on the Platform.
• Fees may be deducted from your balances or Transactions automatically.
• HLX may change fees prospectively; continued use after a change constitutes acceptance.

11.2Spreads & Costs

Quoted prices may include a spread or markup. You are responsible for understanding the total cost of a Transaction, including fees, spreads, slippage, and network costs, before trading.

13.1Prohibited Conduct

You shall NOT:

• engage in market manipulation, including spoofing, layering, wash trading, pump-and-dump, or front-running;
• trade on material non-public information or otherwise engage in insider trading;
• use the Services to launder money, finance terrorism, or evade sanctions or taxes;
• access the Services from a prohibited jurisdiction or use tools to evade geographic or eligibility controls;
• use bots, scrapers, or automation other than features HLX provides or authorizes;
• exploit bugs, errors, or pricing mistakes, or interfere with or overload the Platform;
• provide false information, use another's identity, or maintain unauthorized multiple Accounts;
• infringe intellectual property or violate applicable law or these Terms.

13.2Consequences

• suspension or closure of your Account and cancellation or reversal of affected Trades;
• freezing of assets pending investigation, and forfeiture where required by law;
• reporting to regulators and law enforcement and cooperation with investigations;
• indemnification of HLX and pursuit of all available remedies.

14.1Your Responsibility

• You are responsible for safeguarding your credentials, devices, two-factor methods, and any API keys.
• You are responsible for all activity under your Account, including Trades and withdrawals, unless caused by HLX's proven failure.
• Notify HLX immediately of any suspected unauthorized access or security incident.

14.2Security Measures

HLX maintains reasonable security measures but cannot guarantee that the Platform or your Account will be free from unauthorized access, and is not liable for losses resulting from your failure to secure your credentials or devices.

15.1Privacy

HLX collects and processes your information as described in the HLX Privacy Policy, including to provide the Services, verify identity, comply with law, and improve the Platform. HLX may use aggregated, de-identified data consistent with law.

15.2Security Program

HLX maintains administrative, technical, and physical safeguards consistent with industry standards, including encryption, access controls, and monitoring. No system is perfectly secure; HLX will notify you of a confirmed security incident affecting your information as required by law.

16.1HLX IP

• HLX retains all right, title, and interest in the Platform, software, models, data, and all related intellectual property.
• The HLX and HL Hunt names and logos are trademarks of HL Hunt Inc.
• You receive a limited, revocable, non-transferable license to use the Platform for your personal trading; you may not copy, reverse engineer, or build a competing service.

16.2Feedback

Feedback you provide becomes HLX's property and may be used without compensation or attribution.

17.1Availability

• The Services are offered only where lawful and may not be available in all jurisdictions; some assets or features may be restricted by location.
• HLX may geofence, restrict, or decline service to comply with applicable law and licensing.

17.2Licensing & Compliance

HLX operates subject to applicable laws, which may include money-transmission and money-services-business requirements and, depending on the assets and products offered, securities, commodities, or derivatives regulation. The regulatory treatment of digital assets is evolving and may change. You are responsible for your own legal and tax compliance in your jurisdiction.

18.1No Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HLX DISCLAIMS ALL WARRANTIES, INCLUDING:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• ANY WARRANTY THAT THE SERVICES OR AI TOOLS WILL BE PROFITABLE, ACCURATE, RELIABLE, UNINTERRUPTED, ERROR-FREE, OR SECURE;
• ANY WARRANTY REGARDING EXECUTION, PRICE, LIQUIDITY, OR MARKET DATA;
• ANY WARRANTY REGARDING ANY ASSET, ITS VALUE, OR ITS LEGAL OR REGULATORY STATUS.

18.2No Guarantee of Outcomes

HLX DOES NOT GUARANTEE ANY TRADING RESULT, PROFIT, OR RETURN. YOU MAY LOSE SOME OR ALL OF YOUR FUNDS. ALL TRADING AND USE OF AI TOOLS IS AT YOUR SOLE RISK.

19.1Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HLX SHALL NOT BE LIABLE FOR ANY TRADING LOSSES, LOST PROFITS, LOST OR MISSED OPPORTUNITY, LOST DATA, OR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, ARISING FROM OR RELATED TO THE SERVICES, THE AI TOOLS, AUTOMATED TRADING, MARKET MOVEMENTS, OUTAGES, OR YOUR TRANSACTIONS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY.

19.2Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HLX'S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATED TO THESE TERMS AND THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID HLX IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

19.3Allocation of Risk

These limitations reflect the allocation of risk between the parties and are a fundamental basis of the bargain. Some jurisdictions do not allow certain limitations; in such cases, the limitations apply to the fullest extent permitted by law.

21.1By HLX

HLX may suspend, restrict, or close your Account, cancel or reverse Trades, or freeze assets, with or without notice, if you breach these Terms, engage in prohibited or unlawful conduct, fail verification, pose risk, or where required by law, a partner, or a regulator.

21.2By You

You may close your Account at any time after settling open positions, obligations, and fees and completing any required verification for withdrawals.

21.3Effect

• Upon closure, your right to use the Services ends and open automation is disabled.
• You remain responsible for amounts owed and for withdrawing eligible assets, subject to verification and law.
• Provisions that by their nature survive (including Disclaimers, Limitation of Liability, Indemnification, and Dispute Resolution) survive termination.

22.1Governing Law

These Terms are governed by the laws of the Commonwealth of Kentucky, without regard to conflict-of-law principles, except where mandatory local consumer law applies.

22.2Arbitration

Except where prohibited by applicable law, all disputes arising out of or relating to these Terms or the Services shall be resolved by final and binding arbitration administered by the American Arbitration Association under its applicable Rules, before a single arbitrator seated in Lexington, Kentucky. Judgment on the award may be entered in any court of competent jurisdiction.

22.3Class Action & Jury Waiver

TO THE EXTENT PERMITTED BY LAW, YOU WAIVE ANY RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING. Claims must be brought individually.

22.4Time Limit & Equitable Relief

• Any claim must be filed within one (1) year after it arose, or be permanently barred, except where a longer period is required by law.
• HLX may seek injunctive relief to protect its intellectual property, security, or Confidential Information.

23.1Entire Agreement

These Terms and the incorporated exhibits and policies are the entire agreement between you and HLX regarding the Services and supersede prior understandings.

23.2Amendments

HLX may amend these Terms by posting revised terms or notifying you; material changes are communicated when practicable. Continued use after the effective date constitutes acceptance.

23.3Assignment

You may not assign these Terms without HLX's consent; HLX may assign to a successor or affiliate.

23.4Severability & Waiver

Invalid provisions are modified or severed to the minimum extent necessary; remaining provisions continue in force. No failure to enforce is a waiver.

23.5Force Majeure

HLX is not liable for failures due to causes beyond reasonable control, including market disruptions, network or blockchain failures, outages, cyberattacks, government action, or acts of God.

23.6No Waiver of Mandatory Rights

Nothing in these Terms waives any right or protection that cannot be waived under applicable law.

23.7Electronic Communications & Signature

You consent to electronic communications and agree that electronic acceptance has the same legal effect as a handwritten signature.

A.1 Market & Volatility Risk

Prices of digital assets and other instruments can be extremely volatile and may move sharply in seconds. Values can fall to zero. You may lose your entire investment, and gains are never guaranteed.

A.2 No Guarantee of AI or Results

AI Tools, signals, strategies, and Automated Trading are provided "as is." They may be inaccurate, delayed, biased, or wrong, and may produce losing trades. HLX does not guarantee any profit, return, or outcome and is not responsible for losses arising from the AI Tools. Backtested or hypothetical performance does not reflect actual trading and is not a prediction of future results.

A.3 Liquidity & Execution Risk

You may be unable to enter or exit positions at desired prices or at all. Orders may experience slippage, partial fills, or non-execution, especially in volatile or illiquid markets.

A.4 Leverage & Margin Risk

Where offered, leverage and margin can rapidly multiply losses, trigger liquidation, and cause you to lose more than your initial deposit. Funding and borrowing costs apply.

A.5 Technology & Cyber Risk

Outages, latency, software bugs, blockchain congestion, forks, smart-contract failures, key loss, and cyberattacks can cause loss of access or assets. No system is perfectly secure.

A.6 Custody & Counterparty Risk

Assets held on a platform are subject to platform, custodian, and counterparty risk, including insolvency. Digital assets are generally not insured by the FDIC or protected by SIPC.

A.7 Regulatory & Tax Risk

Laws governing digital assets and trading are uncertain and may change, affecting availability, value, or legality. You are responsible for your own legal and tax compliance.

A.8 Suitability

HLX does not assess whether trading is suitable for you. You are responsible for determining suitability and for seeking independent professional advice.

B.1 Customer Assets Held for Customers

• Supported assets credited to your Account are held in a custodial capacity for your benefit and recorded to your Wallet;
• HLX maintains controls intended to segregate customer assets from HLX's own proprietary and operating assets;
• HLX does not use customer assets for its own proprietary trading.

B.2 No Commingling; No Unauthorized Lending

HLX does not commingle customer assets with HLX operating funds and does not pledge, rehypothecate, or lend customer assets, except under a separate, optional feature that you expressly opt into and that carries its own disclosures and risks. Absent your opt-in, your assets are not lent out.

B.3 Safeguards

• Use of qualified custodians and/or secure self-custody arrangements, including cold-storage practices for a portion of assets, as applicable;
• Access controls, key management, and monitoring designed to protect customer assets;
• Reconciliation of customer balances against assets held.

B.4 Limitations

No custody arrangement eliminates risk. Customer assets remain subject to market, technology, cyber, custodian, and insolvency risks. Digital assets are generally not deposits and are not insured by the FDIC or protected by SIPC. Nothing here is a guarantee against loss.